Customer Testimonials
Great experience - I worked with Rodney who was very knowledgeable of the product. I was looking at a RAM 1500. He was kind, answered my questions, let me test drive and sent a followup email thanking me for coming in.
We came to Bluebonnet because our neighbor had such great things to say about the dealership. They really did go to battle for us. Art and Rick got us into our dream truck. We couldn’t have done it with out them. They never gave up and went that extra mile and then some. We are a self employed family and it was rather hard getting it done, but they got it done. Customer for life!
Brett, in the service department was Super Helpful, Very Nice and he made sure I was taken care of with my Oil Change. True asset to your business!
We purchased a new Chrysler 300S from Bluebonnet. Our salesman Rodney could not have been any more helpful. Listened to our needs and found the perfect car for us. They made us a great deal in the new car and a very fair price for our trade in. Bob our finance guy was straightforward and listened to our wants. There was no pressure and the entire experience could not have went any better. Thank you Bluebonnet for being so nice to work with. Being seniors we required a little more service and understanding and they absolutely delivered!
They would have gotten 5 stars if not for the facilities. The people are the ones who deserve 5 stars. 2015 was my 4th new vehicle purchase. I haven't dealt with the sales staff lately, but it's been my experience that they're knowledgeable, and they LISTEN to your needs. As for the service department, I couldn't ask for a better service writer than Colby Moore. He can tell you what's critical, what's needed in the near future and what can wait until the funds become available. Their have been some mishaps but they always make it right. ...
The best service and sales in the industry. We have bought 7 cars from Dave. As far as service Colby is the best in the business.
Brett kept me informed the whole time as to what was going on the whole time. I think they all were professional and are great representation of the Dodge & Chrysler Company. Thank you!
Staff most courteous and efficient on my visit - Colby exemplified great Customer service with our interaction.
The staff has always been courteous, friendly and helpful. I have bought 3 vehicles from Bluebonnet and they have always been knowledgeable and professional. Their service department has always done a very good job on my vehicle. I will always recommend and return to this dealership.
I was able to get my right side mirror replaced quickly and efficiently. Ryan was very helpful acquiring the replacement side mirror.
I have to say I have bought a lot of trucks through the years but this one at Bluebonnet was the most professional and easy purchase so far. My salesman Jacob was great, Thank you sir. I will be back.
I have been dealing with Bluebonnet around 20 years. I consider them to be the most honest and fair car dealership I have ever done business with. Just got finished working with Colby Moore regarding service on my Ram. There were a lot of questions I had due to the lack of driving and electrical problems. I can’t say enough to express my thanks to him for being so patient and helpful. Everything was done on time with Colby calling me and explaining the progress. I am partly disabled and Colby did all he could do so I didn’t ...
There was an arctic cold front coming in and my battery died. I called Colby at Bluebonnet Dodge and he didn’t hesitate to tell me to come over to check it out. I was out of there in less than an hour. He was so reassuring and courteous. It’s so comforting to know I have a great dealership with good people to depend on. Thank you to everyone in the service department for helping me get back on the road so quickly.
Once again, it was a spectacular result from the service department. Chris did an excellent job in keeping the customer happy, and the work was on point and thorough, bravo!
Great service department keeping my Ram running smoothly. Always fast courteous and a job well done. Attention to the details and spend the time giving explanation.
My service guy-Ryan has been fantastic, this is my 4th vehicle from Bluebonnet and he has been BYFAR the best service person. Please keep this guy around,I almost left last year because my service guy was an idiot(Stephen ).my salesman Greg(rip) hooked me up with Ryan. I love my Ram truck! Happy Holidays 🎉🎁🎄
I took my truck in for a check engine light. They found that the computer needed to be reset. They did not change and I thought that was very honest. Only bad is they had my car for two days and I had no wheels.
This is old school New Braunfels that feels like home. I bought a truck a year ago which was a seamless experience with DK. I’m on my third complimentary oil change and they are executed as requested. I usually have some ‘one off’ requests and I’m met with a ‘no problem, we’ll get it done’ attitude I go to the same Service Representative, Chris, who knows exactly what my truck needs. He provides tips to longevity, economy and will show me how to better use my electronics. I learn something new each time I go. I’m ...
Great service , awesome personnel, all ways keep you updated on you. Vehicle
The service department is great. They work fast and are courteous and professional. They even have free snacks and drinks while you wait. Luis, our service specialist was exceptionally good.
Bought my dream car here, everything was handled to absolute satisfaction. Rodney was a great salesman, and Renee(sp?) has been awesome support through another situation. Highly recommend this location, and I even drove from Houston to buy here.
I needed a another van. Rodney found what I wanted right away. We discussed other available vehicles, but he didn't burden me with a lot of the "you ought to think about upgrading" hype. He met my needs - fast. The expertise within the Service Department staff has never disappointed me. If you want a massage or something besides popcorn find a high priced outfit with lots of overhead; need a decent vehicle at an affordable price and a friendly staff to maintain it, come here.
I had a concern with my invoice and a specific charge that was what I perceived as part of my agreement with the dealership. Jose Soria, the internet sales manager reviewed and addressed my concern with professionalism and kindness and refunded the difference of my dispute. He gained a dedicated customer.
I had my best new car buying experience with Bluebonnet. After months of searching, Bluebonnet offers the lowest internet pricing, and largest inventory in the state of Texas. I had researched the market in north Texas, Austin, and San Antonio. It is definitely worth my four hours of driving to pick up my dream car. My sales, Jeorge Ramirez, was very friendly and cursterious. When I arrived, he had already pulled out my top two choices for test drives, and further taking me to their offsite storage lot to see their 50+ Pacificas. Once I selected my final choice, there is ...
Excellent experience. The salesmen DK was very helpful, courteous, and relaxed. We had specific "must haves" and he found exactly what we needed. Have bought three vehicles from Bluebonnet and will go back again.
Two days ago, I walked into Blubonnet after speaking with Jacob P. I wanted to see a 2017 Ram Sport. Well to make a long story short, I drove home with one a couple of hours later. Jeorge R. was great!!! He answered all of my questions. Great service in finance! Matt helped to get me the best rate available... The team responding quickly with the vehicle I wanted... These folks are amazing! This was by far the easiest vehicle purchase process I have ever experienced. I highly recommend buying from Bluebonnet!
Just want to thank Ollie Liss for the exceptional customer service and assistance in purchasing a new Dodge Ram 1500. Ollie and the staff were friendly, professional and cut out all the usual "run around" when purchasing a new vehicle. Best experience I've had in years. Thanks Ollie!
micheal cruz was the advisor that wrote my ticket. in an out fast answered my questions very nice an helpful. I well return for maint in the future,
I met Jeff Wegnan Friday afternoon, Feb 10th, 2017 when searching for a new Jeep Wrangler Unlimited Rubicon Hard Rock edition. He had just what my wife and I were looking for--I looked it over for a bit and we went inside.to talk. Pricing was very straight-forward and my questions were answered on the spot. He and others took a look at my trade-in to arrive at an extremely fair value for both sides. Saturday morning, my wife and I went back ... she took one look at the Jeep and fell instantly in love with it. We went almost immediately ...
Starting with salesman, he was exceptional, took the time to return my calls, explained everything on the vehicle, worked with our schedule. Then, the Finance Manager, there is no words to explain my gratitude towards this young man, he went far and beyond to get a better deal, he is very professional, very friendly, and spectacular finance expert. I will definetely recommend BlueBonnet, I drove from McAllen and chose BlueBonnet because of their professionalism and customer service, something my local dealer does not have.
Just want to give out a shout out to Kevin and Dave who helped us purchase a Town and Country this weekend. It was great experience and we love the van. I would definitely recommend this dealer to anyone! Thanks! Mike and Sylvia S.
I drove 4 hours from Dallas to check out a Challenger on the BBDodge lot, and ended up buying it. Tom Allen was my salesman, and he was great! No pressure, just a great experience. Jacob Campbell was the Finance Manager who helped me negotiate a lower interest rate on my loan, and was very patient with all my questions. I left the dealership happy with the deal and the car. Great job guys, thank you.
They helped us so much and it worked out so well! We loved them it's great I love my new car and I'm so happy thank you dodge!
I drove 14 hours to San Antonio for a different truck that was grossly misrepresented. On my way home feeling completely disappointed we found a couple trucks on bb's website. When I arrived at the dealership "Big Al" took me to the vehicles and was incredible! The next morning I drove home in our 2013 F350. The service at their used lot is excellent and I will drive the 14 hours to work with them again!
Just want to give a shout out and big thanks to those that helped me at bluebonnet dodge. I knew what I was looking for "a scat pack challenger with shaker package. I saw one on line at your dealership 3 hours away but no one here even had one on order. I connected with Tom Allen in sales and he took me step by step through the process staying in touch along the way. He was very helpful and no pressure. I would recommend Tom and Bluebonnet dodge to anyone looking to purchase a new vehicle. It cant go ...
Best experience I have ever had at Bluebonnet dodge. Will get all my business in the future . I live in Mont Belvieu near Baytown. I called on Wednesday September 22 and spoke to Gregg Lutman about the Ram Outdoorsman. I could not believe the price of this loaded-out truck, $37,499. After finding out everything on this truck I asked him what's next. I was able to do everything online. They held the truck for 3 days with no money down! No other dealer has offered this. Once i arrived at the dealership they had the truck ready; washed, tagged out, tank full ...
I went to look at a charger that I was interested in, but found a few small problems. Taylor promised me that all of the problems I had found would be resolved. Not only did he make good on his promise, but he went the extra distance and fixed some issues that I had not even found. I highly recommend BlueBonnet, and I would not hesitate to buy from them again.
I recently purchased a pre-owned 2012 Subaru Impreza from Jacob Plont back in Feb 2015. The process was easy I got the car I wanted and Jacob got the sale a win win. While there is always the chance I might have paid a little more than I really wanted to, I had looked several places for this model. Needless to say there were none within the traveling distance I wanted to go to, or to waste time from my schedule to shop. In the end I paid what I felt was comfortable for me. Price is not always the deciding factor ...
I bought my first 2015 Jeep Wrangler from Victor Dominguez, very helpful and patient I never felt so comfortable at a dealership. I would highly recommend Blue Bonnet to anyone, especially a first time buyer. Again, this was the best customer service, very impressed.
I had a passing interest in looking for a newer vehicle. I happened to be in the area of the Bluebonnet dealership and had seen on-line the type of car I was looking for. Since I was there I stopped by not really expecting much since I wasn't really serious in buying that afternoon. I met with Jeff Wegman and told him what I was looking for. He checked his list and surprise surprise they had almost the exact car I was looking for in my price range. Funny thing though, the car wasn't officially listed yet. It ...
Everytime I purchase a new Todd Mcbride goes above an beyond to give me a great sales person and deal. I recently made a purchase of 2013 Ford Edge and my awesome sales lady Lenore Pitts and Robert Mendez in finance.
This is the third vehicle that my husband Richard Hogue and I have bought from Lenore Pitts! Each and every time she has treated us like Family! Lenore is the only salesperson that we have ever met that actually listens to what we are looking for and the exact price range. She has never pushed us into anything that we didn't want. I have recommended Bluebonnet and Lenore to everybody that I know, who were looking for a vehicle. My husband even made the comment that he never rates anybody a "perfect score" because there is always ...
Seth, Lenore and Drew, thank you for all of your help with the purchase of my new truck. Seth really dug in to find EXACTLY the vehicle my wife and I wanted. After waiting (anxiously) he found it. I saw it, loved it and then it was over to Drew in finance. He worked up the financing and paperwork was done in record time so I could leave to attend a meeting in San Antonio. My wife, son and mother came back with me to pick up our new truck and Lenore went over all of the last details. As ...
We have never owned a Dodge before so when we decided to purchase a truck for our business we decided to have a look at Bluebonnet Dodge. I'm glad we did. Lenore took great care of us and we love our Dodge Ram truck!!! I would definitely recommend this dealership. Thanks to Lenore for all her help.
In buying a vehicle I did a lot of internet research - settling on the one that fit my criteria at Blue Bonnet. Found on ebay I asked a question and with in 30 minutes was contacted by Lenore Pitts. She was knowledgeable about the vehicle I was interested in and very patient with my questions. I bought the vehicle and was impressed with her professionalism and counsel. I am pleased.
Ms. Lenore made the buying process easy and stress free! She's friendly and very patient! Thank you so very much for being "straight up, no chaser" type of sales person. IT WAS ALL ABOUT PAM! I truly appreciate everything you did for me and my family. You are a true professional! I love my truck! Pam
Lenore Pitts was a fantastic point of contact for me at the dealership. When I called, she was informative, polite, friendly,and attentive to my needs. After I selected the truck I wanted, she was quick to process and move the vehicle, keeping me in the loop at all times. After a financing error from the dealership, she was quick to explain the mistake and overnighted a check for what I was owed to my address to ensure I was taken care of as quickly as possible. Great dealership and better service!
Lenore was the bomb, she really made sure everything went smoothly She is very friendly and a no b---s kind of sales person. Thank you Stephen.
My husband and I came into Bluebonnet Dodge late Saturday evening...just looking. The attention and care we received from our salesman, Ed Fabela, was above and beyond exceptional. Ed treated us fairly and took the time to answer our questions. We found the perfect truck for us. Michelle Voss, in finance, was awesome to work with as well. Even though we were the last customers of the day, we never felt rushed. I will say that my husband and I left feeling we were the most important people to Ed and Michelle and that our satisfaction was the only ...
I understand that, with the advent of the internet, used truck sales can be sold instantly (either on Ebay, or a buyer can "beat me to it", which was the case with the original truck I was going to buy). It turned out that I was disappointed when my first truck selection was "sold" prior to me being able to get to New Braunfels, but this ended up being best for me. You see.... Michael called me back to advise that the truck I wanted was sold already...but he (and Taylor) got together and let ...
Mike Resendez is very professional and did what he said he would , I would recommend hlm to anyone ,I love my used truck and have sent mike some customers
I was recommended to BlueBonnett by a family member after she had a great buying expirience with Mrs. Lenore Pitts. Contacted Lenore and set up a time for the following day to come check out a used Mercedes. Upon arrival I test drove the vehicle, filled out the application, and headed to the finance dept. Was unsure if I would be approved to finance the vehicle as I was a first time car buyer. Both Lenore and the gentleman from finance (Drew Cameron i believe) were very helpful when choosing financing options and they worked really hard to get me ...
brad murphy was super. brad needs a raise in his salary. this guy is not your everyday sales consultant. very knowledgeable on the vehicle i bought. i love his attitude and his patients he had toward me and my wife. did not waste our time or his, took us to all the proper steps in financing our vehicle. you can tell brad enjoys his job because of all the little things he does extra in preparing the vehicle to sale to his customer. brad,thanks again. i also like to acknowledge jeff thomas for his expertise on the financial part ...
I recently bought a used Jeep Wrangler from Bluebonnet Chrysler Dodge and worked with Lenore Pitts to complete the sale. My experience was nothing but excellent all around. Not only did I find a great vehicle at a great price, Lenore was simply amazing to work with, and went out of her way to ensure that the entire buying process went as smoothly as possible. She was very prompt with any questions or concerns I had, and just a joy to work with. Not only would I recommend purchasing a vehicle from Bluebonnet to a friend, I would be sure ...
Lenore was great. My husband did most of the buying over the phone since it is three hours from where we live. Lenore helped him with everything and when we went to pick up the vehicle it was clean and ready to go. Only took a few minutes to get paperwork done and we were back on the road!! We have already recommended the dealership to friends!! Thanks for a great buying experience!!
The best auto purchase I have ever experienced!!!!! The manager and the finance manager really bent over backwards to help me and I will not buy from anyone else.
These guys worked a miracle they have a customer for life . I'll tell all my family and friends. Thanks to the team at Bluebonnet
Lenore was an awesome person to deal with. Professional, friendly, helpful. One of the few sales people I have ever delt with that actually returned phone calls and tried to help.
These guys rock!!! We drive around for 6 months with the passenger window down after getting an estimate from midas ($600 to replace the motor). These guys found out what the real problem was (master control switch and the actual window button) and the repair ended up costing Less than half of what we finally saved up to pay. we will never take our trucks any where else. These guys are friendly, honest, and affordable.
They bent over backwards to help me with my vehicle and repair and replace parts I got from a third party....unbelievable service from Bret...my service agent ... can't give them a high enough recommendation..and the price was extremely fair for what they did for me and the amount of time it took.... never buy a PCM from an aftermarket re programer ... just take your car to Bluebonnet Dodge and trust them to make it a great experience.... thank you
Dealing with Jeff Thomas and Matt Fraser was an lasting experience. Their knowledge and expertise was outstanding, and I would be more than glad to recommend them to my friends, or strangers, for future business.
Lenore was fantastic! This was the second car that my family has purchased from her at Bluebonnet and it won't be the last. And we came all the way from Houston just to deal with Lenore. She was friendly, knowledgeable and never pressured us. I bought a new Dodge Ram 1500 Lone Star and couldn't possibly be happier with my purchase. Great price and a great truck! My wife's new car will be next. - Don Taylor
This was one of the best experiences I have ever had at a car dealership and I don't think that you hear that very often. Dave Fuller was very respectful, courteous and did not make me feel pressured at all. I went in after having a very horrible experience at another dealer and I was amazed by how quickly Dave changed that feeling. I couldn't be more happy with how everything went and I can absolutely guarantee I will be back and I will tell anyone who is looking for a car.
The purchase of my new vehicle was done completely over the phone as I lived 3.5 hours away from the dealership. Taylor worked well with me over the phone and made the purchase effortless and uncomplicated. When I had a question or concern Taylor was quick to respond and kept the communication lines open consistently. I am more than pleased with the personalized service Taylor provided me with. I am completely satisfied with the purchase and choice of my vehicle and have confidence that if I have any future questions or purchases, Blue Bonnet Chrysler Dodge and Taylor Atkins will take ...
Lenore Pitts was great to work with and gave us a very good impression of your dealership. She was patient, very accommodating, and it was obvious that she wanted to make us happy customers. There was no hard-sell or pressure like we have experienced with car salespeople in the past and it felt like we were doing business with a friend. We are glad we drove to New Braunfels to do business with your dealership! Rudy Jimenez was very friendly and efficient. He got us through all the paperwork in minimal time and we appreciated that!
Truly outstanding service. Best price on truck I could find in the area. Came up from Corpus Christi to purchase the truck. Buying process was simple and and very quick. Had to wait for vehicle to be cleaned but it was worth the wait. Very accomodating from start to finish. I will likely never buy another vehicle in the Corpus Christi area.
My spouse and I were in the process of looking for a new vehicle. We first visited Ancira and were looking to trade in. We have purchased there before so expected to be treated as valued loyal customers... we were mistaken. Nonetheless, we decided to take our business elsewhere. We found a 2011 Dodge Durango online. My husband contated Taylor Atkins who followed up with a thank you text after a phone conversation. We drove to New Braunfels the same day from San Antonio unexpected. Taylor's kindness was exceptional. He took the time to ask us what kind of deal ...
Best car saleman I have ever met!! Taylor treats yous like a friend and listens to what your looking for. Its so annoying to deal with car salemen because they most typically use the shark approach and try to sell you something you dont need or try to make you think you can afford more than you really can.If you want an informative yet easy going salesmaen, then go see Taylor Atkins at Bluebonnet Dodge. My wife and I just purchased our second vehicle from Taylor and we are very happy. -The Millers,,,,,,New Braunfels TX-
This is the 2nd used car that we have purchased from the Bluebonnet family of dealers in New Braunfels. We have been satisfied overall, especially this time around. Lenore Pitts is very responsive to any requests, and she went out of her way to make sure we were happy about the car. When the were prepping the car, they cut the tinting while removing the "sticker" from the window, and she also noted that the inspection sticker was a day from expiring. I let her know about the tinting, since I noticed it after I got it home. ...
During my initial appointment with Drew we found two used cars that I was very interested in Drew drove to the lot in San Antonio that these two vehicles were on to bring them back to New Braunfels for me to look at. Unfortunately, about an hour later Drew called me and informed me that one of the vehicles had been sold and the other was not in good condition, but that he would continue to look for vehicles that fit my criteria. Before meeting with Drew, I had never purchased a vehicle from a dealership so based on my ...